Quiet Selling
Elevate Sales Conversations with the Power of Silence
What is Quiet Selling?
Imagine a sales approach that emphasizes listening over talking. Quiet Selling shifts the focus from what you say to how well you understand your customer.
Quiet Selling is talking less and giving your customers a voice. It isn’t about following a script, but about leading meaningful conversations that uncover deeper needs and deliver tailored solutions.
Who is Quiet Selling For?
- Growth mindset: Keep learning and see challenges and obstacles as chances to get better.
- Customer-centered: Always put the customer first and focus on discovering their unmet needs.
- Continuous improvement: Keep finding ways to get better.
- Critical thinking: Think clearly and carefully before making decisions.
- Execution: Get things done with discipline and follow through on plans.
- Empathy: Understand and care about how others think and feel.
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Follow a Quiet-Driven Approach
Step 1: Prospecting. Using quiet time to discover new prospective clients.
Step 2: Planning. Taking the time to set goals, strategies and approaches to serve them.
Step 3: Pre-call Preparation. Scheduling time to get ready for calls and meetings.
Step 4: Present Listening. Being an active listener who gives the gift of their attention.
Step 5: Post-call De-brief. Reflecting on conversations and creating executive summaries.
The Payoff of Quiet Selling
Quiet Selling doesn’t just change conversations—it changes mindsets from fixed to growth. Guided sessions and independent work will help participants provide tailored solutions that result in:
- Deeper Customer Insights
- Lasting Relationships
- Shorter Sales Cycles
- Higher Customer Satisfaction
Enhance Your Current Sales Approach
Enhance, don’t replace, your current sales approach. Quiet Selling seamlessly integrates into any existing sales methodology by adding a critical focus on being intentional. By leveraging the BRIEF and Quiet Works tools and frameworks, it strengthens sales effectiveness and amplifies the results of your team’s current training programs.
Ready to Let Quiet Work for You?
Transform your sales approach with Quiet Selling. Discover how less talking and more listening can drive stronger results and lasting relationships.